Does sugardash work with my CGM?
Most likely, yes! sugardash works with Dexcom and FreeStyle Libre, and also connects through Nightscout — which means many other CGMs can join the party too. If your CGM shares data to the cloud, there’s a good chance sugardash can display it. 🎉 Check out our user guide for details on connecting different CGMs.
Can I dim the screen or turn it off at night?
Yes! sugardash now includes full brightness control. Simply swipe down from the top of the main screen to bring up a dimmed overlay with a brightness bar. Drag the bar to adjust the brightness to your liking, then tap outside the bar to return to the Home Screen.
In addition, you can easily switch between normal, dark, and screen off modes with a tap of the screen.
Will sugardash work with my WiFi network?
sugardash connects to standard 2.4GHz WiFi networks, which most home routers support.
It does not currently work with networks that require a login through a browser, like some public WiFi at hotels, schools, or hospitals (these are called “captive portals”). However, there are simple ways around this. You can usually get connected by using a mobile hotspot or, in places like schools, asking IT to whitelist the device—which just means letting it connect without the login screen. They can usually do this in a few minutes if you give them the device’s MAC address (found in the About Device settings menu).
Do I need a smartphone or app to use sugardash?
No app required! You’ll set it up completely from the screen itself in just minutes.
Where should I place my sugardash?
You can mount it on a wall or set it on any flat surface using the included kickstand or wall mount — whichever fits your space best!
Does sugardash have audible alerts?
sugardash doesn’t use audible alerts — by design. With so many devices already sending notifications, we built sugardash to reduce alarm fatigue, not add to it. It keeps glucose visible through real-time numbers and color cues so you can stay aware without more noise. It’s a companion to your CGM — meant to complement alerts, not duplicate them.
Still have an unanswered question?
If we did not answer your question here, feel free to visit our full FAQ page or contact us.
