To connect Dexcom to sugardash, enter your Dexcom account username and password (the same ones used in the Dexcom app on the phone paired with your CGM).
⚠️ Do not use Dexcom Follow credentials.
- Most people can stop here. If you already know your Dexcom login, just enter it in sugardash and you’re done.
- If you’re unsure of your login: Open the Dexcom app > Profile > Account and check under Login.Or go to Dexcom Clarity and sign in. If you see a Choose a Profile screen, select the same login you found in the app.To confirm it’s the right account, go to Reports > Daily in Clarity. You should see today’s glucose graph. If you don’t, the account is not the right one or your CGM is not sending data.
- Followers are required: Dexcom’s Share system needs at least one follower. If you don’t have one, invite yourself from the Dexcom app > Connections > Share > Invite Follower. If there’s no follower set up, sugardash won’t show an error. Instead, you’ll just see “NO DATA” (three dashes) on the main screen.